How to fix an Error 404: Page not found when displaying the online user guide

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    ggoodrich
    Keymaster

    Problem Summary:  How to fix an Error 404: Page not found when displaying the online user guide.

    Description:

    After upgrading to HVR v5.5.0, users that click on the menu item > Help > User Manual, you receive an Error 404: Page not found

    Details:

    Below is an example of the error message and screen print of what some users receive when they bring up the online documentation from the Help menu item

     Error 404: Page not found

    The requested URL ‘qthlep://hvr/hvr/html/hvrfrontpage.html’ was not found in HVR Online Help.

     

    Resolution:

    To fix the online help page: Deleted the file named <hvr_config>/files/onlinehelp.qhc.

    Removing this file from your environment resolves the problem.

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