How To:  Reset my login password for Support Portal

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    Forget password to login to HVR Support portal and need password reset.

    Additionally if you get a message that the account is inactive please see Appendix A.


    Using the link to login and forgot your password


    Please go to this link and click on reset password as shown below.

    The field that is required of you is to enter your email address in the form then click the link to your right ‘Forgot Password Reset’ and a link to reset the password will be sent to you.

    Be sure to check your spam or trash folder if it does not arrive within 5 minutes.

    Appendix A

    If you received a message saying your HVR support account is inactive, please send an email to and someone will attend to your reactivation request.


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