How To:  Reset my login password for Support Portal

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  • #17401
    Pallavik
    Keymaster

    Scenario:

    Forget password to login to HVR Support portal and need password reset.

    Additionally if you get a message that the account is inactive please see Appendix A.

    Overview:

    Using the link https://support.hvr-software.com/portal/signin#home to login and forgot your password

    Steps:

    Please go to this link  https://support.hvr-software.com/portal/signin#home and click on reset password as shown below.

    The field that is required of you is to enter your email address in the form then click the link to your right ‘Forgot Password Reset’ and a link to reset the password will be sent to you.

    Be sure to check your spam or trash folder if it does not arrive within 5 minutes.

    Appendix A

    If you received a message saying your HVR support account is inactive, please send an email to support@hvr-software.com and someone will attend to your reactivation request.

     

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